Citadel Hardware Wallet
  • Introduction
  • WELCOME
    • 📣Motivation
    • 🌐Why Hedera
    • 🔗Certifications, Audits and Licenses
    • 🔗Links
  • GETTING STARTED
    • Wallet Initial Setup
    • Wallet Recover
    • Pair with Hashpack
      • USB on PC
    • Supported Services
    • Firmware Update
    • Wallet PIN
  • WALLET SPEC
    • Supported Features
      • HBAR
      • Native Staking
      • Hedera Tokens
      • Hedera NFTs
      • Smart Contracts 2.0
      • More Features
    • Mechanical Spec
      • Dimensions
      • Display
      • Touch
      • Buttons
    • Hardware Spec
      • Microprocessor
      • Secure Element
      • Storage
      • Battery
    • Wallet Comparisons
  • CITADEL CONNECT
    • SDKs
    • APIs
    • Software Wallets
    • dApp Support
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  • General Info About Firmware Update
  • How to Perform the Update
  1. GETTING STARTED

Firmware Update

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Last updated 4 months ago

General Info About Firmware Update

Whenever new feature support is added or bug fixes have been made, a new firmware update will be available on our website for installation.

Firmware Update doesn't require recovery of the wallet since keys are securely stored in the Secure Element.

After firmware update, you cannot go back to the older version of the firmware.

To check if new version of the firmware is available go to app.citadelwallet.io website. Compare the latest version available on the website with the version installed on the hardware wallet section.

How to Perform the Update

Follow these steps to perform Firmware Update securely:

  1. Connect Citadel Wallet to your PC with a USB C cable

  2. Power On the wallet and enter your PIN for the USB port to show up on PC

  3. Open Google Chrome browser and go to app.citadelwallet.io

  4. On the website click on Connect button

  5. Hardware Wallet will ask you to approve the connection

  6. Once Connected, you will be prompted to click on Update

  7. Secure Update will take about 5 minutes

Firmware Update website will be available when very first update is ready

Info